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Can I get a Customer Support Member to review my ID?

Hi all,

I have taken a clear photo of my liscence and even made it 300 dpi, however, the computer feels that my ID is not legible.

The NY enhanced liscence has many images in the background, that I belive are making it harder for the computer to detect my name clearly.

So I am truly hoping to get going, freelancing, but the id issue stands in my way.

Is it possible to get customer support to review it for me?

Thanks for any help in this matter!

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