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9fbda514
Community Member

Can I get refund from Escrow

I have submitted a fixed-price-job and prepaid to the Escrow.

A Freelancer has a response to me after I replied to him what information he wants, but no reply, and dismissed in next day. 

Can I use the deposit to hire another Freelancer or get a refund?

How?

 

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Ernest,

 

You can close the contract. If a contract has not yet started and an offer is withdrawn, rejected, or expired, any funds deposited into escrow will be refunded. Refunds can take up to five business days to be credited. You can check this help article for more information. 

~ Joanne
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