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Can i Use my Upwork balance to buy Connects?

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Active Member
Venkatesan R Member Since: Dec 2, 2017
1 of 10

Help Me Guys..!! I upgarded my account to Plus, but i got only 24 connects, they put 70 connects like that.. Please Clear me..

I also want to know can i use my upwork balance to buy extra connects?

Thanks in Advance...!!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 10

Hi Venkatesan,

 

Yes you can use your available earnings to purchase connects. 

When you upgrade, you keep the Connects you already have and we add on the Plus plan upgrade amount. You will also receive a credit for the days of billing cycle that have passed since your Connects were last refilled. For more details on how this calculation works, check out this Help Article. Thank you.


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Keyshawn J Member Since: May 11, 2020
3 of 10

Do I have to upgrade to buy connects using my earnings?

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Bojan S Moderator Member Since: Mar 9, 2018
4 of 10

Hi Keyshawn,

 

You should be able to purchase connects if you have available balance. 

 

To purchase additional Connects:

Go to Settings

Select Memberships & Connects

Click Add More Connects

 

Thank you!


~ Bojan
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Muhammad A Member Since: Jun 8, 2020
5 of 10

HI!

Sir i have a problem to add my phone in local bank transfer.kindly sir tell correct format to add my phone number from pakistan.

Thanks

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 10

Hi Muhammad,

 

Please use the following format to add your phone number: (Country code) phone number. You don't have to add a plus sign at the begging of the number and don't forget to add space after the country code. Thank you


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Muhammad A Member Since: Jun 8, 2020
7 of 10

Sir can add 0 with country code or not let's see example (092) 300**Edited for Community Guidelines** this format is correct or (92) 300**Edited for Community Guidelines** this format is correct.
Thanks
Muhammad Aftab

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 10

Hi Muhammad,


You should be able to complete the process without adding 0, but feel free to try both formats as they are correct now. Thank you.


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Ammar I Member Since: Sep 4, 2020
9 of 10

Hello,

i am not able to use my funds to buy more connects. 

when i click on buy connect it is redircting me to the billing method nd there is no opotion to use upwork funds. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
10 of 10

Hi Ammar,

 

You can use your Upwork balance to purchase Connects when you have available funds. Please note that if you have sufficient funds, we will withdrawal from your account balance. If not, the full amount will be charged to your primary billing method. You can check out this help article for more information.

 

Thank you.

~ Aleksandar
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