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Adeel's avatar
Adeel A Community Member

Can i change profile verified name?

Can i change my profile verified name because My profile name is adeel ahmad and my id card name is Muhammad Adeel, Now my bank account name will be according to my id card name . Should i I change my profile name or not?

4 REPLIES 4
Nikola's avatar
Nikola S Retiring Moderator

Hi Adeel, 

 

Thank you for reaching out to us. I would like to let you know that your verified name in Upwork must still match the name on your payment account, even though your profile name might be different.

It’s simple to keep your profile name up-to-date, but you do need to follow a few guidelines listed here. You can go to Settings > Contact Info to edit your name.

 

~ Nikola
Farah's avatar
Farah w Community Member

Yes, you can do that. I have done this in the past, but you must have taken special care of one thing. That's your ID. Bank account holder's name. The profile name should be the same. Otherwise, problems may occur

FarahWaqar
Adeel's avatar
Adeel A Community Member

Hi Farah, thanks for guiding 

Will there be any problem in my account when i change the name for example earning in my account?

Will doing this keep my account verified or No?

 

Ivygail's avatar
Ivygail J Retired Team Member

Hi Adeel, 

 

I saw your post in the community, and I'd like to clarify that you can absolutely change your profile name without any issues as long as it follows the guidelines listed here. Just a friendly reminder that your verified name on Upwork should still match the name on your payment account, even if your profile name is different to prevent any issues in withdrawing your funds. If your profile name doesn't meet these guidelines, we might need to restrict your account until you make the change. We may also ask for some supporting documentation to verify your identity.

 

~Ivy