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gabe_stewart
Community Member

Can't Access Account

I'm unable to log into my very old (mostly unused) upwork account. I used an old email I no longer have access to, and I can't remember the password as it was auto-generated over 2 years ago. I would just make a new account, but my phone number is still verified to the old account.

 

How can I fix this?

 

P.S. This can't seriously be the only way I can reach support is it?

1 REPLY 1
luiggi_rosado
Moderator
Moderator

Hi Gabe,

 

Thanks for reaching out. We'll have one of our agents reach out to you via a support ticket to further assist you. As a reminder, having multiple accounts is a serious violation of the Upwork TOS

Thank you.

~ Luiggi
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