May 12, 2018 05:42:15 AM by Kazi S
Hello
I can't edit my hourly rate . I go to my pofile click the pencil shaped edit button , a box appeares but when I change the rate/hr figure it automatically turns to zero. Why this is happening .
May 12, 2018 08:51:49 AM Edited May 17, 2018 01:19:14 PM by Bojan S
Hi Kazi,
Sorry about that. I tried but couldn't replicate the issue. Please clear your cache and cookies and please also try changing your profile rate using a different browser.
Jun 15, 2018 12:04:55 PM Edited Jun 15, 2018 01:57:11 PM by Robert Y
Hi Bojan, I have the same problem. I can't complete my profile. I can enter the required information, but when I log out and log back in again it has disappeared. I tried two different browsers and cleared the cookies. I'd appreciate your help. Thanks.
Jun 15, 2018 01:59:23 PM by Valeria K
Hi Robert,
Have you tried clicking "Review Application" button at the bottom of the page to save the information you entered and proceed?
Jun 15, 2018 02:04:23 PM by Robert Y
Hi Valeria,
Thanks for your reply. Yes, I have tried that, but it doesn't solve the problem. Everything has disappeared when I log on again, even basic information such as my address, etc.
Robert
Jun 15, 2018 03:00:57 PM by Ryan C
Hello Robert,
We'll have someone from our team get in touch with you shortly to assist you. Thank you!