Can´t Log in on my desktop APP

[solcito22]

I´ve been working with the desktop app for many years but now I wan´t to open it and it says "An unknown error has occurred". I´ve already removed all previous versions of my desktop app, I downloaded from upwork a new one but it keeps showing the same answer. My user name and pass are ok because I can open the browser version and I have OS X v10.11 on my mac... I don´t know what else I can to do...

[BojanS]

Hi Sol,

Could you, please, refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? 

Thank you!

[solcito22]

Hi!
I’ve checked this and I am not using google so this is not the problem.

I’ve already removed the app previous version.
I’ve downloaded the last version from Upwork Website
And I checked this Google issue and I am not signing in through it...

Still can’t sign in the desktop app.
Please help me...

[BojanS]

Hi Sol,

We'll have one of our agents reach out to you via a support ticket to further assist you with this issue. 

Thank you!