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Can’t add education to my profile

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Active Member
Gavin J Member Since: Jun 29, 2020
1 of 8
Hi
Been trying for hours on various platforms (web, app, etc) to create and compete my education history. The problem is it won’t allow me to add my degree even though it’s visible in the drop down list. The degree also isn’t optimal as you can’t move forward until this is done.
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Active Member
Gavin J Member Since: Jun 29, 2020
2 of 8
Forgot to mention that I have tried clearing out my cache, which didn’t help. I tried in the app but the app keeps crashing before I’m even able to try
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3 of 8

Hi Gavin,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your education. Thank you.


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Active Member
Gavin J Member Since: Jun 29, 2020
4 of 8
Thank you
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Active Member
Gavin J Member Since: Jun 29, 2020
5 of 8
Still waiting on feedback with this issue?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 8

Hi Gavin,

 

We apologize for the inconvenience this caused you. This is a known issue and our engineers are looking into it. Our team will reach out to you regarding this issue directly via your support ticket and keep you updated.

 

We appreciate your patience while our team is working on fixing this issue.


~ Bojan
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Active Member
Freeda F Member Since: Jun 30, 2020
7 of 8

Hi I m also facing the same situation when trying to select the menu from drop down. Could you please assist us with this

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 8

Hi Freeda,

 

Please try clearing your cache and cookies or logging in with another browser to add your education. Thank you.


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