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Re: Can't change email on account

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
11 of 13

Hi Frank, and Chelsea 

I'll share your account details with the Customer Support Team so that they can reach out to you and assist you further. 


-Avery
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Chelsea W Member Since: Apr 16, 2019
12 of 13

I am having this same issue. I am trying to change my email address through my account to an email address I used on a deactivated/closed account. It says I need to confirm the change but all I receive is an email saying "This email confirms that you changed the email address associated with your Upwork account. No further action is required." but nothing is ever changed. 

Active Member
Brendon M Member Since: Mar 24, 2019
13 of 13

I also have the same issue and I did not receive the verification email to confirm that I own the email address. 

 

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