I have been struggling with this Profile for 2 weeks! I entered my landline office phone number, and completed my Profile. Got to the verifying phone number part and instructions said they would only TEXT to my phone number. Can't text to a landline! I tried every which way to change my phone number to my cell, but directions lead nowhere but to a vicious circle. HELP! I'm trapped in this bloody circle and can't get out, can't add a phone number, can't change a phone number! I can't even cancel my account and start over! Directions say to go to "Accounts" menu, then "Settings", then "Contact Info". The only Account is for my profile. There is then no "Settings", and no "Contact Info" to go to.
Are there any actual humans out there that can help me?
I can't edit my phone number so that I can provide a number that can receive a text. Based on forums this an issue creating frustration. May I edit my phone number in the sign-up phase. Thanks Mike Kenny
Is there a way to close the account and start over? I am at the sign-up stage before phone verification and can't seem to go into setting to close the account and I can't move forward with the registration process as well.
I see in the string others have spent a couple of weeks trying to verify the phone number. I would like to finish the sign-up process as quickly as possible and use your well-regarded service. I respectfully request we delete this account and I allow me to start a new profile.