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98a5ba5c
Community Member

Can't edit contact info

I am trying to change my primary email address as I'm using my school one which will be taken from me in December when I graduate, and all the instructions to do so say to click on "Contact Info" and I can change it there.

 

The weird problem I'm running into is that every time I click "contact info" or really any other link on that left side list in settings, it takes me to the same exact page everytime, "password & security". Nothing on that page willl help me change my email address but it still keeps navigating me there no matter what other link I click besides like "profile". 

 

Please help!

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Bridget,

 

Could you please enable and set up your Security question under your Account settings - Password & security tab. Let us know if the issue persists afterwards. 

 

Thank you!

~ Bojan
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