Can't fill in my city

[Avery O]

Hi Collin, 

It looks like you were able to add your address already. Let us know if there's anything else we can help you with.

[Desarea G]

I'm having the same issue and cannot put my town name as the city.

Desarea

[Goran V]

Hi Desarea,

Please start typing your address under the Address tab and you information should see a suggestion from google to chose your full address. If further help is needed let me know, thank you.

[Desarea G]

Yes, I did that. I input my address and it does not recognize my street
address or location. Then it tells me to manually type my address.
When I do this, it pulls up West Sacramento or West " another location from
a different state" even though I listed that my state was Mississippi.
Thanks

[Jo-An B]

Hi Desarea,

Can you please try these basic troubleshooting steps? Please clear your cache and cookies or use a different browser. Make sure that your browser is updated to its latest version (Upwork works best in Chrome). Restarting your computer and modem for a few minutes might help, too. If possible, try using another computer. Then, try to add it again.

Let us know if it will still persists. Thanks.

[May A]

Could you help me? I am unable to add my city to my profile, and therefore cannot complete the application. This is holding me up so much. I am from Hong Kong.

[Jo-An B]

Hi May,

Please start typing your address slowly under the Address tab and you should see a suggestion from google to chose your full address. Can you also please try using a different browser? If further help is needed let us know, thank you.

[May A]

Hi Jo-An. It's still not working. I've tried Firefox and Chrome, cleared the cache each time and retyped my address. Still nothing.

This is getting to be really frustrating.

[Avery O]

Hi May, 

Will you please share the screen grab of the error you are getting, making sure that you black out any private information? I was unable to replicate your issue, and I want to look into this further.

[May A]

Having the same problem. Tried it on Chrome 3x, restarted, cleared cache and cookies - NOTHING.

Please help. I can't complete my profile because of this annoying problem.