Mar 22, 2019 01:27:16 PM by Julia A
I'm trying to fill out my profile, but the street field is disabled. I can't continue because this is a required field. What do I do? I tried refreshing multiple times.
Mar 22, 2019 01:35:11 PM by Bojan S
Hi Julia,
Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.
Aug 12, 2019 10:52:52 AM by Andy S
Still isn't working. Having issues both on Chrome and Chrome mobile. Needs to be fixed.
Aug 12, 2019 12:14:02 PM by Bojan S
I'm sorry for the trouble this caused, Andy.
We'll have one of our agents reach out to you directly to assist you with submitting your application.
Thank you for reaching out to us.
Nov 14, 2019 09:42:32 AM by Kate B
Hi
I am having exact same problem sorry. I have tried Chrome and Edge , cleared caches and still not working. Can someone have a look at it for me
Thanks
Nov 14, 2019 10:13:34 AM by Bojan S
Hi Kate,
I checked this for you and I was not able to replicate the issue you are experiencing. Please, Go to the Account menu > Settings > Click "My Info" to edit your location using pencil icon on the right side. Click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information.
Let us know if you need further help.
Thank you.