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Can't fill out street field in profile

Active Member
Julia A Member Since: Mar 22, 2019
1 of 4

I'm trying to fill out my profile, but the street field is disabled. I can't continue because this is a required field. What do I do? I tried refreshing multiple times.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Julia,

 

Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.

~ Bojan
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Active Member
Andy S Member Since: Aug 12, 2019
3 of 4

Still isn't working. Having issues both on Chrome and Chrome mobile. Needs to be fixed.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

I'm sorry for the trouble this caused, Andy.

 

We'll have one of our agents reach out to you directly to assist you with submitting your application. 

 

Thank you for reaching out to us. 

~ Bojan
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