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81bce906
Community Member

Can't get into my account

Hi there 

 

I can't get into my settings because I changed my Cellphone and I the Authenticator App does not show me any codes. 

 

I don't know what to do and I wan't to deactivate it. 

 

Thank you for your help. 

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Andrea,

 

I've escalated your concern to our team. One of our team members will reach out and assist you directly via a support ticket. You can access the ticket when you log in to your Upwork account and going here.

~ Joanne
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