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Can't log in UpWork iOS app

daveshiraz
Active Member

I try to log in the iOS app but it keeps saying my username or password is incorrect. At the same time, I use the same username/password to log in UpWork Website with no problems. How to solve this issue

**Edited for Community Guidelines**

5 REPLIES 5
g_vasilevski
Community Manager
Community Manager

Hi David,

 

Just to confirm, did you tried deleting the app and installing it again?

~ Goran
Upwork

Yes, I've deleted the app and downloaded it back from the app store. Still can't log in. 

Thank you for the details David,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. 

~ Goran
Upwork
0301d7eb
Active Member
Same thing is happening to me. How did you fix it?

Hi Ariana,

 

Could you please check the troubleshooting tips shared in this help article and let us know if the issue persists after applying them?

 

Thank you!

~ Bojan
Upwork