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» Forums » New to Upwork » Re: Can't log in UpWork iOS app
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daveshiraz
Community Member

Can't log in UpWork iOS app

I try to log in the iOS app but it keeps saying my username or password is incorrect. At the same time, I use the same username/password to log in UpWork Website with no problems. How to solve this issue

**Edited for Community Guidelines**

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi David,

 

Just to confirm, did you tried deleting the app and installing it again?

~ Goran
Upwork

Yes, I've deleted the app and downloaded it back from the app store. Still can't log in. 

Thank you for the details David,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. 

~ Goran
Upwork
0301d7eb
Community Member

Same thing is happening to me. How did you fix it?
BojanS
Community Manager
Community Manager

Hi Ariana,

 

Could you please check the troubleshooting tips shared in this help article and let us know if the issue persists after applying them?

 

Thank you!

~ Bojan
Upwork
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