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Re: Can't login to my account!

sm_ronju
Active Member
Mohammad R Member Since: Apr 3, 2018
1 of 10

I can not login to my account it says username is incorrect but when I try to signup with the same email it says user already exist. What's wrong with my account can anyone help?

 

I've created a new one but I want my old one back!

 

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 10

Hi Mohammad,

One of our agents will reach out to you and assist you further, keep in mind that you must close your new account. Having more than one is a violation on our TOS. Thank you!

~ Goran
Upwork
sm_ronju
Active Member
Mohammad R Member Since: Apr 3, 2018
3 of 10

Definately I will close new one as soon as I get my old one back!

 

Thanks for your reply.

aamphiemedina
Active Member
Amparo M Member Since: May 3, 2020
4 of 10
Hi. My friend had her account but she can't access it. She tried to log in her email but it says "username already exist." Is there any way to fix it? Please help.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
5 of 10

Hi Amparo, 


Please ask your friend to contact us through our different support channels so that we may assist them with their account.


~ Avery
Upwork
andrei_circei
Active Member
Circei A Member Since: Jun 21, 2020
6 of 10
Hello, i have the same problem, how can i get my old account back ?
andrei_circei
Active Member
Circei A Member Since: Jun 21, 2020
7 of 10
I really want someone to help me.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
8 of 10

Hi Circei,

 

I'd like to check this for you. Please share the details of the account you're referring to via PM by clicking on my name so I can check. Thank you!

~ Joanne
Upwork
dc8a703b4acb8f11
Active Member
Hussam M Member Since: May 23, 2021
9 of 10

I can't log in into my account
 **Edited for Community Guidelines**
Please help me

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
10 of 10

Hi Hussam,

 

I'm sorry to hear you're unable to log in to your account. We'll have one of our agents reach out to you via a support ticket to further assist you.


Thank you.

~ Luiggi
Upwork
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