Jan 1, 2019 01:37:51 PM by Heba R
Jan 1, 2019 01:52:16 PM by Bojan S
Hi Heba,
Thank you for reaching out to us. We'll have one of our agents reach out to you directly via email and assist you further regarding your security question. Please be reminded that Upwork does not allow users to have multiple accounts. Please, close your new account. Thank you.
Jan 2, 2019 04:38:09 AM by Heba R
Jan 2, 2019 06:52:30 AM by Joanne P
Hi Heba,
I'll follow up with the team that's handling your case and they will update you directly via email. Thank you for your patience.
Jan 3, 2019 01:30:55 AM by Heba R
May 25, 2019 10:08:37 PM Edited May 25, 2019 10:59:47 PM by Riri A
i have the same problem. can you assist me how to reset security question?
upwork account : **Edited for Community Guidelines**
May 25, 2019 11:18:00 PM by Riri A
Hi Nirav,
Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.
May 25, 2019 11:31:14 PM Edited May 26, 2019 12:16:50 AM by Riri A
i received mail of some questions regarding to confirm the account owner, i also replied to that mail, but the response i get from your email bot is given below.
**Edited for Community Guidelines**
what to do now?
May 26, 2019 12:19:39 AM by Riri A
Hi Nirav,
We'll go ahead and follow up your ticket with the team, and feel free to reply on the same ticket thread so that they can assist you further. Let us know if there's anything else.
May 27, 2019 07:14:00 PM by Nirav P
May 27, 2019 08:42:45 PM by Avery O
Hi Nirav,
I checked your account and can see that the team has responded back to you on your support ticket. Kindly refer to the supoort ticket and respond on the same ticket thread so that the team handling your case can assist you further.