Sep 21, 2018 11:29:34 AM by Modi B
Hi Upwork supporters,
My friend is a good developer and he want to become a freelancer member of Upwork.
But when he sign-up an account, when click next button of step 2, he always got the message:
"This almost never happens, but something went wrong. Please try again later or contact support for assistance."
How to my friend can register new freelancer account?
Thanks.
Apr 13, 2020 04:01:21 AM by Emily B
Every time I complete the section of my profile, it won't let me click 'Next' although I've completed all of the sections. How can I get to the next section?
Thanks
Apr 13, 2020 04:20:03 AM by Goran V
Hi Emily,
If you`re directed back to the same page, please try clearing your cache and cookies or logging in with another browser to submit your application. Thank you.
Apr 13, 2020 05:15:00 AM by Emily B
Hi,
It doesn't even let me get to that part. The 'Next' button simply doesn't let me press it, it remains grey.
I have attached photos so you can see.
Thanks
Apr 13, 2020 05:56:24 AM by Goran V
Hi Emily,
I just checked your account and can confirm that you have successfully submitted your application for a review. Please allow 24 to 48 hours for the review to be completed, thank you.
Sep 5, 2021 11:05:50 AM by Nick Z
Hello! My wife has the same issue. She can't sign up. How can we solve it?
Thank you,
Nick.
Oct 30, 2021 12:09:38 PM by Jacqueline S
Same here. My daughter is trying to create an account but she can't get past "Validating your email / Checking your email." There's no error message, just a neverending loading icon. Any help would be appreciated. Thank you.
Oct 30, 2021 12:51:32 PM by Luiggi R
Hi Jacqueline,
Can you please send me a PM with the email address she registered with? I'll be happy to check and assist you accordingly.
Thank you,
Oct 2, 2022 05:57:39 PM by Lindsay B
This is still a problem, four years later. I've been trying to register a freelancer account for myself for almost a week, and have gotten the same message. I've contacted support, and all they've done is ask four days after submitting the ticket if the issue was still ongoing.
Oct 2, 2022 07:04:42 PM by Pradeep H
Hi Lindsay,
Thank you for your message. I am sorry to hear about the challenges while creating a Freelancer profile. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Feb 20, 2023 03:14:30 PM by Gabriela G
My Boyfriend has been trying to get into Upwork and is getting the same error, he has tried several times with no luck.
He can't get pass the registrations page
Feb 20, 2023 04:23:34 PM by Arjay M
Hi Gabriel,
How do I reach a human in customer support?