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Can't start membership plan

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Active Member
Marko M Member Since: Jun 30, 2017
1 of 3

I have got a visa credit card but for some reason it keeps getting denied.I tried it for a couple of times now and the message I get is: your payment could not be processed. Please choose an alternate payment method or retry again later.Does anyone have any advice?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 3

Hi Marko,

 

If you are adding a card, please make sure that it's not a prepaid card and it has sufficient funds on it to cover the payment. If you are adding a PayPal account as a billing method, make sure you have a valid payment method linked to it.

~ Valeria
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Active Member
Marko M Member Since: Jun 30, 2017
3 of 3

is not prepaid and I have sufficient funds. I tried paying through both PayPal and directly from a credit card. Guess I' ll have to go to my bank and talk to them.