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» Forums » New to Upwork » Re: Can't upgrade my account to Agency+
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ramielsawy
Community Member

Can't upgrade my account to Agency+

Hi, 
 
I reactivated my account last week. I am trying to upgrade my Agency account to Agency+ ,
 
When I submit the request I get the message
 
"The request could not be completed. Please try again. If the issue persists, please contact Customer Support."
 
Please find the attached screenshot.
 
BR
 
 
ACCEPTED SOLUTION
joanbonjoc
Community Member

Hi Rami, Can you please try to submit the request again? Let us know if it works. Thanks.

~ Jo-An

Untitled

View solution in original post

3 REPLIES 3
ramielsawy
Community Member

I received now the below mail but the problem still persists

 

Your account has been resumed, and all freelancers in The Elephant Tech were notified that they can resume working.

 

joanbonjoc
Community Member

Hi Rami, Can you please try to submit the request again? Let us know if it works. Thanks.

~ Jo-An

Untitled

Works now. Thanks Joan !

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