I'm new to Upwork and I am trying to complete my profile. I have had no luck in uploading a profile photo. I have tried cropped the image, clearing cache and using other browsers.
So I have the same problem and read all the information.
I cropped my picture to 250x250px (250dpi), cleared the cache and tried Mozilla and Google but it's not working.
Actually I already tried last year with another picture and it never worked either so I gave up but now I really need to validate my account on Upwork.
Thank you in advance for your help.
I don't know what the issue is with this, but I tried NONE of the solutions listed in this thread, I just kept submitting the exact same photo half a dozen or more times and finally it went through. I'm on Win10 using Chrome fwiw. The first 3-5 times it gave the error finally it went through. I didn't clear cookies, I didn't use a different browser, I didn't choose a different photo. I just kept trying over and over again and it worked eventually after about 6 tries.