I have tried uploading 3 different photos. Each meeting the criteria. Have tried different browsers, clearing cashe and cookies. The message changed from "250px by 250px" to just plan "cannot save".
Please help. I cannot finish my profile without it.
I am also having this problem. I have tried clearing the cache, uploading a new photo and nothing seems to be working. I would really like to sumbit my profile but this is preventing me from doing it.
Please try to resize the image to 250x250dpi and crop it to include only your head and shoulders. Let us know if you have any other questions.
SUBJECT: Can't upload jpg as my profile picture.
Got same error message both on my Android mobile phone and ALSO on my HP Windows 7 desktop/Chrome browser.
Tried repeated times, same error message:
"Can't upload image. Close
Could you please try to resize the image to 250x250dpi and crop it to include only your head and shoulders. Please let us know if the issue persists.