Can't upload profile picture

[cheung_wei-ying]

Hi, I can't upload my profile picture - it's bigger than 250 px and is a jpeg. I've cleared my cache and cookies and used Firefox - as the moderators have suggested to other people, but it still says that something went wrong. Can someone help with this? 

[AleksandarD]

Hi Wei-Ying,

I'm sorry for the inconvenience this has caused you. I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further. 

Thank you.