Mar 30, 2020 11:04:07 PM by Zachary G
I'm trying to get my account setup and went to upload my profile picture, but everytime I try to it just gives an error and fails. I'm not sure what to try. I did try switching browsers and using private browser, but those didn't fix anything
Mar 30, 2020 11:35:19 PM by Goran V
One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile photo. Thank you.
Apr 3, 2020 03:11:51 PM by Zachary G
Hi Goran V. It's been a week since I was told that I would hear from support staff and I have not heard anything yet. Is there an email or phone number I can contact? I can't start using upwork until I am able to upload my profile picture
Apr 3, 2020 03:43:19 PM by Valeria K
I checked and see that our customer support reached out to you on Tuesday with more information about the issue. Could you please check your email inbox for a messages titled "Unable to upload profile photo and getting an error."