🐈 Community
» Forums » New to Upwork » Can't upload profile picture
Page options
Community Member

Can't upload profile picture

I'm trying to get my account setup and went to upload my profile picture, but everytime I try to it just gives an error and fails.  I'm not sure what to try.  I did try switching browsers and using private browser, but those didn't fix anything

Retired Team Member
Retired Team Member

Hi Zachary,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile photo. Thank you.

~ Goran

Hi Goran V.  It's been a week since I was told that I would hear from support staff and I have not heard anything yet.  Is there an email or phone number I can contact?  I can't start using upwork until I am able to upload my profile picture

Hi Zachary, 


I checked and see that our customer support reached out to you on Tuesday with more information about the issue. Could you please check your email inbox for a messages titled "Unable to upload profile photo and getting an error."

~ Valeria
Latest Articles
Featured Topics
Learning Paths