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ahmad__samir
Member

Can't verify my E-Mail.

I received the verification url on my E-mail, when I open it, it tells me that some problem happen try again or contact the customer suport and I cant contact the support unless I verify my Account

3 REPLIES 3
aocumen
Community Manager
Community Manager

I'm sorry to hear that, Ahmad. I wanted to check if this happens even if you clear your cache and cookies, or use a different browser?

EDITED TO ADD: Ahmad, the Customer Support Team will reach out to you directly via email so that they can assist you. 


~ Avery
Upwork

Hello Avery

Thanks for your interest, Unfortunately I tried all these solutions I also tried to activate throw another device and different browsers but still get the same problem, I replied the customer suport's mail three days ago with this details but there is no answer. 

Hi Ahmad,

 

We apologize for the delay in addressing your concern. We have now followed up with the team and they will update you directly as soon as possible. Thank you for your patience.

~ Bojan
Upwork
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