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Re: Can't verify my bank account.

Active Member
Anamarcela C Member Since: Mar 15, 2019
1 of 6

I made my Upwork account Feb 24, and I received the 2 deposits Feb 26. However, I did not realize that I had to go back on my Upwork account to verify these amounts until now March 15, and now I'm unable to verify my bank account. Is there a time limit for this? Is that even why I can't verify? I tried deleting the withdraw method and reentered the info thinking that I would get 2 new deposits to verify, but that's not the case. How can I verify my bank account?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 6

Hi Anamarcela,

 

Please note that once you re-add your bank account information it can take 3-5 days for the deposits to show up in your bank account. 

~ Bojan
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Active Member
Rebecca B Member Since: Mar 16, 2019
3 of 6

I have a similar problem. The deposits haven't shown up at all and it's been a few weeks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Rebecca,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your payment method. Thank you.


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Active Member
Anamarcela C Member Since: Mar 15, 2019
5 of 6
I also would like someone to contact me personally.
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 6

Hi Anamarcela,

 

A member of the customer support team will reach out and assist you further. Thanks!


-Joanne
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