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Can't verify or change a land line number

Active Member
Spencer H Member Since: May 22, 2018
1 of 2

Ladies and Gentlemen:

 

I am in the United States and I'm trying to verify my profile.  Unfortunately, I entered my land line number in my information and cannot verify that number.

 

Here is where things get interesting.  Last month, I got a mobile phone and I am trying to edit the information to where I can change to my mobile number.  Unfortunately, I cannot get past the verification stage since I cannot get a text on the landline.  Plus, it does not have a place for me to enter my mobile number.

 

Could somebody help me with this?  I've been wracking my brain over this for the past month and a half!  Thanks!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2
Hi Spencer, 


I checked your account and would like to request to fill-in your educational attainment first before clicking on the continue page. Once filled-in, please send a screen grab of what you see on your screen (making sure that all sensitive information is blocked) so that we can try to replicate it from our end. 


-Avery
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