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79a81dbe
Community Member

Cancel a refund

My client **Edited for Community Guidelines**asked for a refund.

My client sent a refund request for all the funds he released to me ($10).

He said that he would pay through an Upwork direct Contract. 

I have not heard from him so i am suspicious. 

I have refunded him but he has not funded my direct contract.

 

Please this is the reference of the transaction. 479208728

Cancel the refund i made. 

Return the money back to me. 

3 REPLIES 3
martina_plaschka
Community Member

A client that is already on upwork can't do direct contracts. I don't think refunds can be cancelled. 

It is not in your best interest to do direct contracts, they will never show up on your profile. 

It would be good if you take the time to understand upwork better. Also, you are actively encouraging clients to contact you directly outside of upwork. You should not do that. 

79a81dbe
Community Member

So you are saying that I have lost the money 

Well, if you had known that an upwork client can't do direct contract, you would have been in a better position. But more importantly, I was saying that you risk much more that $10 by using the text on your profile, namely your chance to earn any money on upwork. 

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