Jun 20, 2020 10:53:27 PM by Ahmad Raza C
I want to cancel the processed payment request submitted last 21-Jun-2020 amounting to $31.01 USD USD. I did initiate this payment with wrong account number. How can I get through with the process and how long does it take for me to wait to get it cancelled?
Jun 21, 2020 06:54:52 AM by Aleksandar D
Hi Ahmad,
Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.
Thank you.
Jun 21, 2020 04:11:47 PM Edited Jun 21, 2020 04:14:03 PM by Aleksandar D
Hi Ahmad,
Thanks for waiting patiently. I checked with the team and it's not possible to issue a reversal for your withdrawal. If the withdrawal doesn't reflect on your bank or Upwork account after 8 business days, please get back to us so that we can issue a trace for you. Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.
Thank you.