Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Cancellation of proceeded payment

Highlighted
Active Member
Ahmad R Member Since: May 10, 2020
1 of 4

I want to cancel the processed payment request submitted last 21-Jun-2020 amounting to $31.01 USD USD. I did initiate this payment with wrong account number. How can I get through with the process and how long does it take for me to wait to get it cancelled?

Highlighted
Active Member
Ahmad R Member Since: May 10, 2020
2 of 4

Please reach as soon as possible.

Thanks in advance.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3 of 4

Hi Ahmad,

 

Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

 

Thank you.

~ Aleksandar
Untitled
Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Ahmad,

 

Thanks for waiting patiently. I checked with the team and it's not possible to issue a reversal for your withdrawal. If the withdrawal doesn't reflect on your bank or Upwork account after 8 business days, please get back to us so that we can issue a trace for you. Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

 

Thank you.

~ Aleksandar
Untitled