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brainspacedesign
Community Member

Cannot Add Social Profile To Account - Solved!

Hello!

 

I have gone to the profile settings-> Linked Accounts and clicked on the Facebook and Google buttons to add those profiles to my account and I get a pop up window to authorize Upwork and when I click approve the pop up window turns white and then closes automatically. 

 

My account still says I need to add a social media account and when I go check the Linked Account section it shows that I still need to add Facebook or Google. I attempted this in Chrome and Safari so I am not sure what to do next.

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Derrick,

 

Sorry to hear that you are having trouble adding links to your profile. I checked your account and it looks like you already added Google successfully. Can you please clear your cache and cookies then try linking Facebook? If you still encounter the same issue, please let us know. Thank you!

~ Joanne
Upwork

Hello!
I have exactly the same issue, but clearing cash and cookies did not help. 
Could you help me somehow?
my profile: **Edited for Community Guidelines**
Thanks

Hi Veronika,

 

Can you please try a different browser? Please let us know if you still experience the same issue. Thank you!

~ Joanne
Upwork
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