I signed up for Upwork with my social media google account. This account is my social media account name, not my real name. Since I signed up under a google sign in, it will not let me change my contact info to my real name. How do I correct this problem?
When I go into Contact Info, it brings me to the google log in....
From the screenshot you shared, it looks like you were directed to create a password. If you were not able to create one earlier, the system will ask you to complete your password and security. Please complete it and try to request a name change again. If the issue persists, please let us know.
Learn more about our awesome Community member Viacheslav!Learn More
Talent Scout is a service we launched to a small subset of clients last year, that matches pre-vetted remote talent to some of the leading clients on our platform.Learn More
Attend the talent webinar and learn about the different journeys you can embark upon as you grow your independent business from your first job to full scale.Learn More
We began collecting Mexico's Value Added Tax (VAT) when talent and clients registered in Mexico purchase Upwork services.Learn More