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Cannot Change Name in Contact Info

261c940d
Active Member
Eff It F Member Since: Mar 1, 2021
1 of 3

I signed up for Upwork with my social media google account. This account is my social media account name, not my real name. Since I signed up under a google sign in, it will not let me change my contact info to my real name. How do I correct this problem?

 

When I go into Contact Info, it brings me to the google log in....

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 3

Hi Eff,

 

From the screenshot you shared, it looks like you were directed to create a password. If you were not able to create one earlier, the system will ask you to complete your password and security. Please complete it and try to request a name change again. If the issue persists, please let us know. 

~ Joanne
Upwork
261c940d
Active Member
Eff It F Member Since: Mar 1, 2021
3 of 3
That appears to have been the issue. Thank you kindly.
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