Jul 23, 2018 12:00:11 PM by Joshua B
Hi, I recently had to create a new Upwork account because I lost the details to the previous one. Now whenever I try to add my PayPal account as a payment method, I get this message.
"Our records indicate that the payment method entered is already associated with the maximum number of accounts. Please add a different payment method."
Can I support representative please remove the PayPal account from my previous Upwork account so I can use it on this new account?
Thanks
Jul 23, 2018 01:01:53 PM by Bojan S
Hi Joshua,
One of our team members will reach out to you directly and assist you further with your concern, thank you for reaching out to us!
May 10, 2020 02:34:13 PM by Yassir N
Hi Bojan, I'm facing the same issue. Can someone please help me? Thank you
May 10, 2020 06:30:42 PM by Joanne P
Hi Yassir,
I shared your concern with the team, and one of our agents will reach out to you via a support ticket to assist further. Thank you!
May 18, 2020 03:47:33 AM by Goran V
Hi Yassir,
Our team will update your ticket with additional information as soon as possible and will assist you further. Thank you.
May 20, 2020 04:23:58 AM by Khamichi M
Hello guys can one of your agents please help me solve my problem?
My PayPal is not linked to any account and I still cannot use it as a billing method here. See Attachment:
May 20, 2020 04:52:09 AM by Goran V
Hi Khamichi,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
May 23, 2020 04:09:54 AM by Khamichi M
Hey, your agents are did not solve my problem. None of them seem to take my problem seriously. Please link me to someone who does their job. It has been 13 days and I'm still waiting on nothing.
May 23, 2020 06:11:01 AM by Aleksandar D
Hi Khamichi,
I'm sorry for the inconvenience this has caused you. One of our team members will follow up with you very soon to assist you further.
Thank you.