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Cannot enter the address- (Street)

Active Member
Aatikah R Member Since: Feb 13, 2019
1 of 63

Hi, I just created a new account. I entered in all the information, but when I try to put in the address the street section is greyed out I tried out everything clearing out the cache, using a different browser and computer too. 

 

I think I entered the location (initially) where I live from a different IP (as I am on holidays). I even tried to put this location. Could you please tell me how to fix this because it does not let me go any further

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 63

Hi Aatikah,

 

You need to add your address in the filed above the Address field where it says "Start Typing your Address".
Thank you.


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Active Member
Aatikah R Member Since: Feb 13, 2019
3 of 63
Hey
I did enter my address but the street is greyed out and I cannot enter
anything there
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
4 of 63

Hi Aatikah,

 

Your address is added and your application is under review now, please allow 24 to 48 hours for the review to be completed. Thank you.


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Active Member
Kim K Member Since: Feb 18, 2019
5 of 63

Hello - I am having the same issue others appear to have. Cant save profile as street address line won't auto fill and won't let me type in it. 

 

Thank you

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 63

Hi Kim,

 

We'll have one of our agents reach out to you directly via email to assist you with your concern, thank you for reaching out to us. 

~ Bojan
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Active Member
Kevin N Member Since: Feb 27, 2019
7 of 63

Hi Bojan, I'm having the same issues. Can someone please contact me to help resolve this problem? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
8 of 63

Hi Kevin,

 

One of our agents will reach out to you shortly to assist you with submitting your application for the review, thank you for reaching out to us. 

~ Bojan
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Active Member
Cheryl A Member Since: Feb 27, 2019
9 of 63

Having same issue!  I do start putting in address where it says "start typing address" but the next field in not live and the form will not submit.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 63

Hi Cheryl,

 

One of our agents will reach out to you directly and assist you with submitting your application for the review. Thank you.

~ Bojan
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