Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Cannot enter the address- (Street)

matthewpitt
Active Member
Matthew P Member Since: Jun 12, 2019
41 of 182
Hi,

Also experiencing issues. My address doesn't seem to exist on the Upwork database, therefore I'm unable to complete my profile.

How Can I resolve this?

Regards.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
42 of 182

Hi Matthew,

 

Please start typing your address on the field where it says "Start Typing your Address" and a drop-down menu with suggestion will show to you. Once you chose one of the suggestion everything will be auto populated. If you`re still experiencing any problems with your address let me know, thank you.


Untitled
matthewpitt
Active Member
Matthew P Member Since: Jun 12, 2019
43 of 182
Hi,

Thanks for your response.

I've done that, but my address doesn't exist on there for some reason?
Therefore I can only enter the wrong address in for the street, with the
rest being accurate, if that make sense?

Thanks.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
44 of 182

Hi Matthew,


Please send me a PM (click on my name) with your correct address so that I can investigate this further. Thank you.


Untitled
carlisle_pamela
Active Member
Pamela C Member Since: Sep 12, 2019
45 of 182

I am having the same issue trying to enter my address while completing my profile. I filled in all the information and lost it all because I could not get the address to work.

The only address that auto-populates with my street address is in California and I am from Texas.

I have tried all of the troubleshooting suggestions to no avail.

This is very frustrating!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
46 of 182

Hi Pamela,

 

We'll have one of our agents reach out to you directly to assist you with completing your application form!

 

Thank you for reaching out to us. 


~ Bojan
Untitled
kittykwrites
Active Member
Kitty K Member Since: Jun 26, 2020
47 of 182

I am having a similar issue; I'm traveling right now and now I can't change the country in the address field, to match my actual residence. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
48 of 182

Hi Kitty,

 

Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.

 

Thank you!


~ Bojan
Untitled
b0c302fa
Active Member
Katherine L Member Since: Dec 29, 2020
49 of 182

I have the same issue.  I cannot proceed to the next step as the site will not accept my address as valid and it absolutely is.  I tried typing it out in different ways as my street name is a number and nothing will work, nor will it accept my state.  Sounds like this system needs to be updated.  

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
50 of 182

Hi Katherine,

 

Could you please try entering your address manually by clicking here?

 

Thanks!

~Andrea
Untitled