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Cannot link my Facebook account

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Active Member
Vitalii K Member Since: Jan 29, 2019
1 of 236

Hello,

 

I created my Upwork account yesterday and am trying to link it with my Facebook account, but no luck.

When I started to do it, I had got a window with an error. After a few attempts, I got no window, but nothing happened and my Facebook account is not linked to Upwork account. Today is the same situation as yesterday.

Could you please assist?

 

Thanks

 

 

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 236

Hi Vitalii,

 

One of our team members will reach out to you via ticket and assist you further with linking your account. Thank you.


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Active Member
Russell A Member Since: Feb 12, 2019
3 of 236

I'm also having this issue: a window will open, ask me sign in, then close. After that, if I try to connect again, Upwork will open a window then close automatically.  My facebook account is still not linked.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 236

Hi Russell,

 

One of our agents will reach out to you shortly and assist you linking your Facebook account with your Upwork account.

 

Let us know if you have any other questions and please check this help article for more information on how to update your profile photo.

 

Thank you.

 

 

~ Bojan
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Active Member
Martina S Member Since: Feb 14, 2019
5 of 236

Hello,

I created my account 2 days ago, and I find the have the same problem with linking external account to my upwork account. I have done every step and asked so far, my account is on 90% at the moment and the only remaining task is to connect it with facebook/google account. Tryed both and they are not working. A window pops up from facebook/google, I enter my info and after short loading icon, they just close. From then, everytime i click on the facebook icon, a new pop up window shows for a second and closes right away without linking my account. What can we do about this so I can get my account to 100%? 

 

Thank you.

Martina **Edited for Community Guidelines**.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 236

Hi Martina,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your tests, thank you.


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Active Member
Hamza M Member Since: Feb 14, 2019
7 of 236

My facebook acccount is not connecting what is issue kindly tell  me and help me

Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 236

Hi Hamza,

 

Our team will reach out to you as well and assist you further, thank you.


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Ace Contributor
Atif S Member Since: Oct 26, 2018
9 of 236

Goran , I am facing the same issue ? Can please you help me .

Moderator
Avery O Moderator Member Since: Nov 23, 2015
10 of 236

Hi Atif, 


We had to temporarily remove the option to link users Facebook accounts to their Upwork accounts because we need to work out interface issues with this platform. We are currently working to re-add this option as soon as possible, but it may take several weeks. Once we are able to re-add Facebook, you’ll see it once again listed as an option under your Profile Settings. Thanks for your understanding.


-Avery
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