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Cannot link my Facebook account

Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 236

Hi Fazal,

 

One of our team members will also reach out to you and assist you further, thank you.


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Active Member
Bejie G Member Since: Nov 19, 2018
22 of 236

I have the same problem too. Nothing happens when I click the Facebook tab. 

Active Member
Gergely-Gyorgy S Member Since: Jun 9, 2019
23 of 236

Hello!

I have the same problem. I tried to link my Facebook account to Upwork. A window popped up, then disappeared. After that, I can't even try to link Facebook again, because it disappeared. What to do? Can someone help me, please?

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
24 of 236

Hi GERGELY-GYORGY,

 

We removed the option to link a Facebook account to your Upwork account. We are currently working to re-add this option. 

 

We appreciate your understanding.

~ Bojan
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Active Member
Gergely-Gyorgy S Member Since: Jun 9, 2019
25 of 236
All right. Thank you.
Active Member
Veronika F Member Since: Feb 2, 2019
26 of 236


When I try to link facebook or google to Upwork after confirming linking it shows me error 500 (trace ID: 4a2c1800ff2b76a2-ARN). Facebook sees Upwork linked, but on Upwork my profile is still 90% filled. Same happens in other browsers and cleaning cash does not help. Please help!

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
27 of 236

Hi Veronika,

 

Can you please clear your cache and cookies or try a different browser? If it's still not showing correctly, please let us know, thanks!


-Joanne
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Active Member
Veronika F Member Since: Feb 2, 2019
28 of 236
No, it did not help. I tried Firefox, Safari, Chromium and Chrome, all on
Mac. In fact, I even tried ro do it on a tablet - same problem.
How can I link account in other way?
Thanks
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
29 of 236

Hi Veronika,

 

I've shared your concern with our support team and one of our team members will reach out to assist you further.

Please note that connecting Upwork to a social media account isn't a requirement for a 100% profile. Taking and displaying a few skill tests along with completing other sections will also allow freelancers to achieve a 100% complete profiles as you can see in this help article

~ Bojan
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Active Member
Christine M Member Since: Feb 9, 2019
30 of 236
Hello, I'm also getting the same problem.
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