Sep 26, 2021 01:53:22 AM by Jeremy F
Hey everyone,
I have been trying to use my main email address to create an account, but accross various internet browser I encountered different errors blocking the process. On Chrome, the message "validating email address" is just showing without resolution, and connecting through Google Account just does not work. On Firefox, it says the email address is already in use, but that it is "incorrect" when I try to log in with it.
Please know that I deleted an account a few years ago with that problematic email address.
Is there a way to put my main email address for this new account (that I created to post here)? Or to restore the old account? What is the best solution?
Thank you
Sep 26, 2021 02:13:28 AM by Martina P
Jeremy F wrote:Hey everyone,
I have been trying to use my main email address to create an account, but accross various internet browser I encountered different errors blocking the process. On Chrome, the message "validating email address" is just showing without resolution, and connecting through Google Account just does not work. On Firefox, it says the email address is already in use, but that it is "incorrect" when I try to log in with it.
Please know that I deleted an account a few years ago with that problematic email address.
Is there a way to put my main email address for this new account (that I created to post here)? Or to restore the old account? What is the best solution?
Thank you
The only solution is to restore your old account, since you only can have one. Contact customer support to help you with that.