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afcf3e77
Community Member

Cannot verify my Acc or submit proposals

Hello, Upwork will not let me verify my acc for whatever reason. This is like the 20th obstacle im facing getting started on this website. (Im using the app btw) Its just so annoying, just when I think I can start some work, BOOM. “uH acTuAlLy wE NeEd sOmE iD veRiFicaTioN.” So now the app completely refuses to let me summit proposals and on top of that when I tap “Verify ID,” It does absolutely nothing. The button isn’t functional at all. this app kinda sucks

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Jakel,

 

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
afcf3e77
Community Member

The issue is indeed persistent. I need help. Could someone plz set me up
with a video call so I can be verified that way?##- Please type your reply
above this line -##
BojanS
Community Manager
Community Manager

Hi Jakel,

 

One of our team members will reach out to you directly via a support ticket to assist you with this issue.

 

Thanks for your patience! 

~ Bojan
Upwork
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