Cant access membership and connect page

[fdynasty]

Hello everyone!

I am having issue in accessing membership and connect page, i need to buy connects but whenever i click on membership or connect button page do refresh it stays on same page if i open in tab it shows me blank page. i have tried on 2 pcs still same.

[g_vasilevski · Accepted solution]

Hi Azam,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.

[prakhil]

I am also facing the same issue. CHeck my agency name lexcis solutions pvt ltd (agency), i cannot access membership and connect page

[759e32fa]

Hi Prakhil,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[shakhawat00]

I am also having the same issue with my agency account and also can't open any support ticket. 

[759e32fa]

Hi Shakhawat,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[saifi_randhawa]

Hi Goran, I have same issue and also i am not able to see upwork chatboot for requst to ticket. I am confused my profile connects also showing '0'.
Thanks!

[502f965d]

Hi.

I am also trying to upgrade to an Agency Plus account but when I go to memberhips & Connects I get error message every time. See below. 

What is the solution for this? Thank you!

Jeni

 

[e9ef7bdb]

Theres a message on one of the forums from upwork saying its a glitch in their system theyre working on resolving