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Cant upload the Profile Picture

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Active Member
Nina S Member Since: Mar 8, 2020
1 of 2

Hey!

 

I cannot upload my Profile Picture. Every time I try it says: "Sorry, something went wrong. We were unable to upload your image, or contact customer support for more information."

Its a JPG and got less than 10MB

 

Nina

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Nina,

 

I'm sorry to hear that you are having trouble uploading your profile picture. One of our agents will reach out and assist you directly via a support ticket to assist you further. Thank you!


-Joanne
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