Feb 18, 2018 06:45:10 AM by Akmal D
Hi, My card charges verification failed 3 times. My card was charged with GBP 7.64 and GBP 2.47 which don't add up to 10. I've added another card and was charged GBP 7.06 and GBP 3.05 which also don't make 10.
Please help asap!!!
Feb 18, 2018 06:54:58 AM by Petra R
@Akmal D wrote:Hi, My card charges verification failed 3 times. My card was charged with GBP 7.64 and GBP 2.47 which don't add up to 10. I've added another card and was charged GBP 7.06 and GBP 3.05 which also don't make 10.
Please help asap!!!
The charges are in US Dollars!
take a look at the written transaction description on your statement, which will give you the US Dollar amounts.
Feb 18, 2018 08:07:21 AM by Akmal D
Thank you for your reply Petra. The problem is that I don't see any transaction description. And I can't get through to customer support which is frustrating. I can't contact them via email, only community support option is available
Feb 18, 2018 08:10:37 AM by Petra R
@Akmal D wrote:Thank you for your reply Petra. The problem is that I don't see any transaction description. And I can't get through to customer support which is frustrating. I can't contact them via email, only community support option is available
You may have to call the bank if clicking on "transaction details" in your statement does not reveal the description as it does on mine,