Sep 25, 2022 04:36:03 PM by Josefina C
Good afternoon. A few weeks ago I added my "Cambridge: First" certificate manually and it said that I would receive confirmation of it within 5 days, but it has been weeks and I still don't have it on my profile. I followed the instructions and sent the results of the exam. Did I miss something? I am about to complete my profile and I need this, please.
P.D.: I didn't find this specific certificate on Credly so I couldn't add it with that method either.
Sep 25, 2022 05:53:32 PM by Avery O
Hi Josefina,
I checked your account but I'm not seeing any attempt to upload a certificate. Could you please try this again today, and share screen grabs of your experience so that our team can assist you?
Sep 26, 2022 07:02:57 AM by Josefina C
Hi, I tried again and this time I copied the link to share results. Here are some screenshots
Sep 26, 2022 08:46:07 AM by Nikola S
Hi Josefina,
Thank you for following up. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.