Change a sent invoice

[#1]

I created an invoice for a client but every time I put in the total, the system changes it. For example, If I put in 12,250.00 and the system changes it to 12.25.  The invoice went out and I saw the error but I can't change it or cancel it.  The client pointed it out as well.  How do I cancel the invoice and how, when I create a new one, make it save the correct amount? Thank you!

[#2 · Accepted solution]

Hi Eileen T.,

Do not put commas between numbers. The UpWork calculator reads commas as full stops. 

Not only the UpWork calculator but some calculators in the market read commas as full stops.

[#3]

Thank you!

[#4]

Appreciate the help!

[#5]

Hi Eileen T., Have you checked that?