I am not able to change my profile name (which was pulled from my google account). I changed my name on my google account hoping it would reflect the new name here as well, but it's still the wrong name. I went through profile settings and do not see any option for changing my name.
Also, I do not intend to use my legal name at all, but I am seeing it need to verify that name in order to be paid? Can someone clarify how to do that, please?
I don't know how to submit a name change form. Please help!
You should be able to change your profile name by going to Settings > Contact Info to edit your name.
If the name you use here does not match your verified name, we’ll approve recognized name variations, like Robert/Bob or J.J./John Jacob, within 48 hours. If you use an unrecognized name variation or nickname, we’ll require that you verify your identity.
When you go to Contact Info in your Settings there should be an Account section. Next to Account is a pencil icon that will allow you to edit the information there. Your verified name is the one on your government-issued ID, but you do not have any verification request on your account at the moment. If you become eligible/required, we will notify you when you log into your Upwork account.