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» Forums » New to Upwork » Re: Changing Address on W-8BEN
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fagankaty
Community Member

Changing Address on W-8BEN

I need to change my address however when I click edit I am asked to confirm my password, every time I do this I am just relocated back to my Upwork homepage.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Katy,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.

~ Bojan
Upwork
fagankaty
Community Member

I've tried clearing cache and cookies, logged in with another browser and even different browsers and still getting the same issue. 

BojanS
Community Manager
Community Manager

Hi Katy, 

 

One of our team members will reach out to you directly via a support ticket to further assist you with this issue. 

 

Thank you for your patience. 

~ Bojan
Upwork
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